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Customer Reviews

"Company managers where very prompt getting in touch,and were able to advise me about their system."

Companies who rang me were more than happy to make an appointment to suit my very busy life,and also made time to give a brief outline of how solar panels pay for themselves.

Paul Rooker

"very helpful and to the point"

above said it all

Mr Aston

"Solar Panel Enquiry"

Promt reply by Installers after my e-mail to Solar Guide. Execllent

John Storer

"Great Service"

Very easy process, professional company to deal with, looking forward to getting quotes now.

Ronie

"Solar power"

Excellent customer service

abdulkhalik debel

"Very Good Service"

a very easy to use website I was contacted very quickly by an employee who checked the details that I had given and asked a few questions of her own she said that my details would be sent to 3 accredited companies for them to contact me with a view to them giving me a quote for solar panels

robert beckett

"VERY FAST"

I received a phone call within an hour of leaving my request which was very impressive and I was able to give more details of my property so I hope this will get me in touch with a company that will be able to help, many thanks.

Gwoodgate

"Quick response"

Good intelligent response to my questions

Ms diane kerry

"Extremely useful site for solar panel experience"

After deciding to investigate the possible installation of solar panels I looked on the internet for information on who and what was involved. I came across this website by chance and entered a few basic details. I was contacted shortly afterwards by phone and told my details would be forwarded to three local installers who would submit no obligation quotes for my perusal. I also inquired at two other national companies via the internet, who viewed my property through Google Earth, and then sent me standard quotes via e-mail. The first company to contact me through Solar Guide (Synergy Power based in Coventry) arranged a personal home visit with their advisor /surveyor. After an hour of no pressure advice, I had received a comprehensive explanation of what was involved and the benefits of having solar panels fitted. There doesn't seem to be a downside to this technology - everybody should have it done. The surveyor went outside, to the back and the front of my house, to take several photos of the roof layout so that he could design a plan for the fitting of the panels. This I found more reassuring than a scheme drawn up using Google Earth. He also explained in detail the benefits of assorted upgrades to the inverter and other metering devices, which I accepted and agreed to. All in all a very satisfactory experience. Another plus factor is that the work will be done within five days of signing the contract - and I don't have to pay until I am completely satisfied with the final installation. I rang the second company who had contacted me to cancel their advisors visit, I was completely happy with the quote from Synergy. I then received a follow up phone call from Solar Guide asking me if I was satisfied with their service, to which I gave an emphatic yes. The fact that Solar Guide vets all the companies in their database and weeds out the doubtfuls is a real plus factor when it comes to spending this kind of money. I feel that personal contact and having all my questions answered fully has made the decision to have solar panels installed a lot less stressful.

Barry Oldnall

"Helpful"

Easy to use, very helpful site. Fast response.

Andrea Szentgyorgyi

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We pride ourselves on working with the best solar companies and installers. Take a look at some of our customers reviews - they may just help you make your choice.

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I was contacted very rapidly after my enquiry and received full information about the system and my requirements. Good communication at all times as to what was happening, including Dan and Al contacting me to give me arrival time. Previous PV set up inverter waas changed and fitten, thank you for that. Also car supply on outside wall for future use. All the work was done efficiently and neatly. All bits of the system were checked and set up via dongle-wifi. The software gives a good 'real time'indication of power supply requirements. Very pleased with the work and excdellent service.

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Cannot fault company at all. From first visit, quotation, communication and installation of batteries for existing solar panel was nothing more than excellent. Would not hesitate in recommending SSU to others - good to know that there are excellent companies out there.

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Clear and comprehensive outline of provision with several options outlined.

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