I received a phone call within an hour of leaving my request which was very impressive and I was able to give more details of my property so I hope this will get me in touch with a company that will be able to help, many thanks.
Good intelligent response to my questions
"Extremely useful site for solar panel experience"
After deciding to investigate the possible installation of solar panels I looked on the internet for information on who and what was involved. I came across this website by chance and entered a few basic details. I was contacted shortly afterwards by phone and told my details would be forwarded to three local installers who would submit no obligation quotes for my perusal. I also inquired at two other national companies via the internet, who viewed my property through Google Earth, and then sent me standard quotes via e-mail. The first company to contact me through Solar Guide (Synergy Power based in Coventry) arranged a personal home visit with their advisor /surveyor. After an hour of no pressure advice, I had received a comprehensive explanation of what was involved and the benefits of having solar panels fitted. There doesn't seem to be a downside to this technology - everybody should have it done. The surveyor went outside, to the back and the front of my house, to take several photos of the roof layout so that he could design a plan for the fitting of the panels. This I found more reassuring than a scheme drawn up using Google Earth. He also explained in detail the benefits of assorted upgrades to the inverter and other metering devices, which I accepted and agreed to. All in all a very satisfactory experience. Another plus factor is that the work will be done within five days of signing the contract - and I don't have to pay until I am completely satisfied with the final installation. I rang the second company who had contacted me to cancel their advisors visit, I was completely happy with the quote from Synergy. I then received a follow up phone call from Solar Guide asking me if I was satisfied with their service, to which I gave an emphatic yes. The fact that Solar Guide vets all the companies in their database and weeds out the doubtfuls is a real plus factor when it comes to spending this kind of money. I feel that personal contact and having all my questions answered fully has made the decision to have solar panels installed a lot less stressful.
Easy to use, very helpful site. Fast response.
done as promised, very happy with the service
"Prompt, polite service!"
I was contacted within 24 hours of making an enquiry. The caller was courteous and helpful and explained the process clearly. Excellent service.
"Straightforward and helpful"
I used the service to find 3 quotes from national, regional and local PV Solar firms. The service replied promptly and the firms asked to quote responded quickly. I have found the process easy to use, fit for purpose and informative
"Good service, puts you in touch with helpful people."
I research alot before buying anything. Solarguide puts you in touch with reputable companys easily and quickly all of whom were very helpful.
"The service was very efficient in shortlisting several potential suppliers."
The service was very efficient in providing several potential suppliers. We finally selected one of the three. There was no pressure to select from this shortlist and the door was open to request additional candidates if required. As it happens we found an very professional organisation through this route.
"very useful and helpful"
the people I talked with, were most helpful and very quick to respond
Don't just take our word for it.
Finding a good tradesperson is never easy. To help you decide who to hire, take a look at some of our genuine customer reviews. Honest, unbiased feedback from happy customers is a great place to start and should help you make an informed choice.
A wealth of knowledge, old style curtesy, up to date tech.
Maggie M — Rattlesden
they quickly made contact and arranged a surveyor to come around to assess what i could have fitted, He arrived on time and i did not feel pressurised into purchasing something i didn't want. I agreed a price with a proposed install date in the future that was agreeable with myself, i then had a change of future work and contacted them and they were able to change and install on a much sooner date. there fitters arrived at the expected time ensuring that they were there prior to the delivery of the equipment, it took approximately 5hrs for 16 panels and all the controls to be fitted.. Additionally they exchanged my old gas boiler for an Electrical system where the fitter remained late to get it fitted so that they didn't have to disrupt me for a second day. Professional team recommended, would use again if i need to enlarge the system that i have now fitted.
Robert R — Hemel hempstead
Chris C — Oakley