Good intelligent response to my questions
"Extremely useful site for solar panel experience"
After deciding to investigate the possible installation of solar panels I looked on the internet for information on who and what was involved. I came across this website by chance and entered a few basic details. I was contacted shortly afterwards by phone and told my details would be forwarded to three local installers who would submit no obligation quotes for my perusal. I also inquired at two other national companies via the internet, who viewed my property through Google Earth, and then sent me standard quotes via e-mail. The first company to contact me through Solar Guide (Synergy Power based in Coventry) arranged a personal home visit with their advisor /surveyor. After an hour of no pressure advice, I had received a comprehensive explanation of what was involved and the benefits of having solar panels fitted. There doesn't seem to be a downside to this technology - everybody should have it done. The surveyor went outside, to the back and the front of my house, to take several photos of the roof layout so that he could design a plan for the fitting of the panels. This I found more reassuring than a scheme drawn up using Google Earth. He also explained in detail the benefits of assorted upgrades to the inverter and other metering devices, which I accepted and agreed to. All in all a very satisfactory experience. Another plus factor is that the work will be done within five days of signing the contract - and I don't have to pay until I am completely satisfied with the final installation. I rang the second company who had contacted me to cancel their advisors visit, I was completely happy with the quote from Synergy. I then received a follow up phone call from Solar Guide asking me if I was satisfied with their service, to which I gave an emphatic yes. The fact that Solar Guide vets all the companies in their database and weeds out the doubtfuls is a real plus factor when it comes to spending this kind of money. I feel that personal contact and having all my questions answered fully has made the decision to have solar panels installed a lot less stressful.
Easy to use, very helpful site. Fast response.
done as promised, very happy with the service
"Prompt, polite service!"
I was contacted within 24 hours of making an enquiry. The caller was courteous and helpful and explained the process clearly. Excellent service.
"Straightforward and helpful"
I used the service to find 3 quotes from national, regional and local PV Solar firms. The service replied promptly and the firms asked to quote responded quickly. I have found the process easy to use, fit for purpose and informative
"Good service, puts you in touch with helpful people."
I research alot before buying anything. Solarguide puts you in touch with reputable companys easily and quickly all of whom were very helpful.
"The service was very efficient in shortlisting several potential suppliers."
The service was very efficient in providing several potential suppliers. We finally selected one of the three. There was no pressure to select from this shortlist and the door was open to request additional candidates if required. As it happens we found an very professional organisation through this route.
"very useful and helpful"
the people I talked with, were most helpful and very quick to respond
"Helpful and very polite"
Very polite person on the phone who provided me with information for suppliers
Don't just take our word for it.
Finding a good tradesperson is never easy. To help you decide who to hire, take a look at some of our genuine customer reviews. Honest, unbiased feedback from happy customers is a great place to start and should help you make an informed choice.
Did exactly what was promised when it was promised We are very happy with the installation
Philip P — Colchester
Very helpful throughout.
Carol C — March
The initial meeting and presentation was very informative. We did like Kuki as he explained our options carefully and was attentive to our requirements. At all times the company was very professional. Once we decided to hire Synergy the process was again explained clearly and went well. Our installation was about 1 week later and each step was clear and as described. The workmen were courteous and professional and took about as long as they estimated. Follow up was good too - they even part completed the FIT application forms for us and provided all the information we needed up front. Would certainly recommend.
Antony A — Thrapston