Customer Reviews
"Speed of reply to enquiry"
From inital contact on e/mail have had two companies in contact making appointments to visit and advise ,waiting for the third one ??
"The system made life easer"
The system made life easer. They gave me 3 companies they thought would be interested in my needs, saved me a lot of time and effort. Thankyou
"Excellent service"
Excellent service, quick efficient and I would definitely recommend. If only all services worked like this.
"Solar Guide Recommendations need care"
Solar Guide recommended three companies, two responded promptly the third contacted me some weeks later. Of the two companies, one was a larger concern and the second a small local company, both made credible presentations. I elected to go with the local company, North Wales Renewables, which turned out to be a huge mistake. The sales patter was convincing, the installation team (sub contractors) seemed to know what they were doing, but no commissioning was carried out and there have been many subsequent problems with the installation which NWR are avoiding remedy. As a consequence, six months after the installation was ‘completed’ it still doesn’t work. I would steer well clear of this company and suggest Solar Guide review which companies they are recommending
"Very professional"
Very professional - they do what they say they will do.
"Finding a solar panel to suit you."
Quick, efficient response saving me time.
"Quick efficient process"
Provided 3 very different companies for us to compare and worthwhile talking to them all.
"Am extremely efficient service cannot…"
Am extremely efficient service cannot fault it.
"About 5 seconds after I verified my…"
About 5 seconds after I verified my mobile number it rang and I had someone from Solar Guide explaining what would happen next, three local to me installers would be in touch to give me a no obligation quote. Fabulous service.
"Solar calculator frustration"
Slightly frustrated to find the link to the 'Solar Calculator' did not work and crashed with a message to watch a YouTube sunset... Anyway found the calculator from the drop down menu. As this is all new to me, am not quite sure how the calculation works. Service otherwise has been excellent and I have been very impressed.
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“We were pleased at the prompt response, received our three appointments from solar companies within a couple of days. Once selected the company has kept us fully informed of procedures both by phone and email, as I type they are here doing the installation.”
Margaret via Trustpilot
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Finding a good tradesperson is never easy. To help you decide who to hire, take a look at some of our genuine customer reviews. Honest, unbiased feedback from happy customers is a great place to start and should help you make an informed choice.
Safeguard Installations Ltd
Did exactly what was promised when it was promised We are very happy with the installation
Philip P — Colchester
Synergy Power Ltd
The initial meeting and presentation was very informative. We did like Kuki as he explained our options carefully and was attentive to our requirements. At all times the company was very professional. Once we decided to hire Synergy the process was again explained clearly and went well. Our installation was about 1 week later and each step was clear and as described. The workmen were courteous and professional and took about as long as they estimated. Follow up was good too - they even part completed the FIT application forms for us and provided all the information we needed up front. Would certainly recommend.
Antony A — Thrapston
