Sundog Energy Go the Extra Mile For Customers

By Katie Anderson on December 8, 2011

Cumbrian-based solar firm Sundog Energy has been awarded a highly prestigious award which recognises its commitment to staff training and development.

One of the first solar PV companies to achieve the accolade, the Investors in People (IiP) Awards are given to firms that go above and beyond the basic IiP standard’s 39 requirements. Sundog beat 38,000 other applicants to receive the award.

What particularly impressed the IiP was the pride employees had in their jobs, with staff demonstrating time and time again a willingness to go the extra mile for both colleagues and customers. In order to gain recognition, Sundog Energy had to demonstrate numerous key points, including:

  • that staff contributions are recognised and valued.
  • that the company’s strategy for improving the performance of its organisation is understood and clearly defined
  • that managers can lead staff effectively, and help them to learn and develop effectively within the organisation.

Commenting on their achievement, Sundog Energy’s managing director Bill Roberts said he was very proud of the IiP award: “It formally recognises that we truly value and believe in our staff and have a clear strategy for their on-going learning and development.

“As a company, we are totally committed to providing employees with the support and training they need to continually improve and provide the best possible service to our customers. It is something we take very seriously.”

Investors in people was launched in 1991, as a business improvement tool. Supported by the Department for Business, Innovation and Skills, it is administered by the UK Commission for Employment and Skills.

Founded 15 years ago, Sundog Energy currently employs a team of 53 people at its offices in Penrith, Cumbria.

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